the Company
Our client is a leading consultancy that solves complex, high-impact challenges by swiftly moving from analysis to action. They deliver tangible results for businesses, their people, and the communities they serve. With an inclusive, values-led culture, the client is committed to fostering authenticity, equity, and growth.
This role offers a hybrid working model, combining remote working with in-person collaboration at client sites or in the London office. Travel is expected based on client and team requirements.
the Role
As a Retail Director, you will lead the delivery of major transformation programmes for clients in the retail sector. You’ll manage multi-disciplinary teams and be hands-on with clients, ensuring impactful results. Your blend of consulting expertise and deep retail operational knowledge will be key in diagnosing challenges, identifying opportunities, and leading change.
This is a senior leadership role where you will shape strategy, engage with C-suite stakeholders, and contribute to the continued growth of the client’s retail practice.
Key Responsibilities
- Lead client engagements across retail transformation programmes—from diagnostic to implementation.
- Manage and mentor high-performing consulting teams across projects.
- Serve as a strategic advisor to retail clients, helping them navigate complex commercial and operational challenges.
- Deliver pragmatic solutions that span pricing, promotions, sourcing, store operations, e-commerce, and operating model design.
- Own stakeholder relationships, particularly at the executive level.
- Contribute to business development through thought leadership and industry engagement.
- Drive program leadership with a strong emphasis on results, impact, and speed of delivery.
About You
- Master’s degree and/or MBA, preferably in Business, Finance, or Engineering.
- 10+ years of experience, ideally split across consulting and in-house retail leadership roles.
- Deep subject matter expertise across multiple retail domains (e.g., merchandising, supply chain, store ops, digital/e-commerce).
- Proven ability to lead complex transformations, from strategic advisory through to implementation.
- Strong commercial acumen and a passion for delivering measurable value.
- A well-established network within the UK retail industry.
- Excellent analytical, presentation, and financial modelling skills.
- Comfortable working under pressure and in high-stakes environments.
- A true team leader with a passion for mentoring others and contributing to a collaborative culture.
- Willingness to travel and work flexibly in line with project needs.
- Strong spoken and written English is essential.
- Willingness to travel domestically and internationally as needed.
culture & values
Our client is committed to a values-driven, inclusive culture built on integrity, professionalism, and mutual respect. Every team member is expected to uphold a high standard of ethical behaviour, consistently demonstrating accountability, transparency, and collaboration in everything they do.
The organisation embraces diversity, encourages authenticity, and is passionate about creating a working environment where individuals are empowered to be their true selves. The Code of Conduct sets the foundation for a respectful, equitable, and safe workplace for all.
Salary & Benefits
- A competitive salary and comprehensive benefits package.
- Flexible hybrid working model.
- A dynamic, high-impact role within a growing retail practice.
- Opportunities to work alongside experienced professionals who bring real-world insights to the table.
- A values-driven, inclusive workplace that prioritises people and outcomes.
join us
If you’re a results-focused retail expert with the ability to lead from the front and make things happen, we’d love to hear from you
To apply, please submit your CV below. We look forward to hearing from you!